CLICK ON THE SECTIONS IN THE LEFT-HAND COLUMN TO SEE ALL OF OUR GREAT FULL SUN READERS, BIFOCAL SUNGLASSES, AND OTHER GREAT ITEMS!
Welcome! We hope you will find what you need and will return often to discover our new products and services! Our website is devoted to special glasses at affordable prices. We want to be the best in customer service yet still give our customers good value for their money.
OUR CONTACT INFORMATION
By email:
beth@boomersintheknow.com Email is the best way to communicate. Email is checked many times a day and will be answered by the owner as soon as it is read. By using email, we will have details that we can print out to make sure that every concern or change in an order is handled effectively. If you need to contact the owner by phone, the number can be emailed to you. The phone, however, is not the best way to change an order, ask for an exchange or refund, or ask a question about availability or service.
By standard mail:
Boomers in the Know
PO Box 402
Syracuse, IN 46567
epettit07@yahoo.comShipping Information:
Shipping is by First Class Mail at the flat rate of $2.99 for the entire order. Priority Mail is also available at the rate of $6.95 per order. Priority orders placed before 11:00 a.m. EST will be shipped the same day. First Class orders will be shipped within 1-2 business days. If your item is out of stock, we will send you an email.
Refund, Returns and Cancellation Policies:
If you experience any problems or inconvenience, please contact us by email. We will replace any damaged merchandise immediately. A refund within 30 days of the purchase date will be given when requested by the customer. Thirty days after the purchase date refunds can no longer be given, but merchandise exchange will gladly be given. The only product we sell that cannot be refunded are the OPTX lenses. Once removed from the package, these "stick-on" lenses cannot be sold. An exchange for a pair of bifocal sunglasses of your choice will be given if you are unhappy with the OPTX lenses. We want you to be totally satisfied with our products. If you wish to exchange for a different power, color, or style, you should send your glasses back for a refund and then reorder according to your preferences.
Send returns to:
Boomers in the Know
P.O. Box 402
Syracuse, IN 46567
Enclose the packing slip to expedite the refund or exchange process. No return authorization number is required.